WORKSHOP LIVE DISCUSSION: How to Grow a C-L Service: A Workshop Sponsored by the ACLP C-L Division Directors’ SIG

Click the Workshop button below to view the pre-recorded session or click the Video button to watch the recording of this Live discussion session
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A national survey of C-L Directors demonstrated that many felt underprepared for the challenge of growing CL services, including demonstrating value to executive leadership and developing multidisciplinary teams. This workshop will empower participants with knowledge from field leaders who have successfully grown services, using case studies to illustrate concepts including business planning, value, quality, and strategic alignment.

Thomas Heinrich, MD, will review a medical business plan's critical components. This discussion will focus on a recently created value plan to establish a complexity intervention unit at an academic medical center. The conversation will focus on linking the proposed service to established institutional strategic priorities and incorporating innovative tactics to build the case to invest in the plan.

Priya Gopalan, MD, will discuss CL growth for large networks. As national healthcare trends move towards consolidation of systems, large-scale corporate systems will become a regular part of the landscape. Dr. Gopalan will discuss the University of Pittsburgh Medical Health System, a hospital system with over 40 hospitals that functions as a major academic medical center, a corporate, nonprofit health care entity, and a payor-provider. She will utilize a case study to discuss managing a large CL team that spans 9 hospitals, focusing on telepsychiatry, standardization of practice, and harnessing community and outpatient partners. Attendees will engage in an exercise conceptualizing an additional hospital to existing CL services at their institution, allowing for practical, take-home guidance.

Brian Bronson, MD, will present the expansion of CL services through the lens of multidisciplinary growth. He will use a case study of continual services growth at his institution from an under-staffed traditional CL division to a robust program with psychiatrists, nurses, psychologists, social workers and behavioralists in various roles.

Sheryl Fleisch, MD will present the rationale, development, and implementation of a unique value-based proposal for C-L psychiatry services for homeless individuals, resulting in an award-winning program.

Alex Brooks, MS, MBA, will provide CL directors with an administrator's perspective on how to grow a clinical service, including developing a service expansion proposal that will win the attention and financial support of hospital executive leadership.